Privacy Policy

Privacy Policy

Last updated: October 24, 2024

1. Introduction

Welcome to Novolem ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our services.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

  • Name and contact information
  • Email address
  • Billing and payment information
  • Usage data and preferences

2.2 Automatically Collected Information

When you use our services, we automatically collect:

  • Device information
  • IP address
  • Browser type
  • Usage patterns and preferences

3. How We Use Your Information

We use your information to:

  • Provide and maintain our services
  • Process your transactions
  • Send you service updates and notifications
  • Improve our services
  • Comply with legal obligations

4. Information Sharing and Disclosure

We may share your information with:

  • Service providers and business partners
  • Legal authorities when required by law
  • Other parties with your consent

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Data portability

7. Cookies

We use cookies and similar tracking technologies to improve your browsing experience. You can control cookies through your browser settings.

8. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect information from children under 13.

9. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page.

10. Contact Us

If you have questions about this privacy policy, please contact us at:

Email: privacy@novolem.com

Address: 1600 BRYANT ST, San Francisco, CA, 94141, USA